Frequently asked questions

• How can I be 100% sure RocketRX is legal?

  Company Information

  The website rocketrx.com is operated by Rocket Rx Inc.. (DUNS Number: 118264690)

  Registered Company Address:
  Rocket Rx Inc.
  16192 Coastal Highway
  Lewes, DE 19958
  United States

   

  Pharmacy Regulation

  Our partner pharmacy Rocket Rx Inc. is registered with the Florida Department of Health.

  License: PH31739

  License Expiration Date: 2/28/2023

  License Original Issue Date: 11/08/2018

  Registered Pharmacy Address:
  140 Jupiter Lakes blvd, Suite B, Jupiter, Fl 33458

   

  Our medical team

  US Registered Prescribers:

  Dr Keri Jane McFarlane (License Number ME81394)

  Dispensing Pharmacist:

  Dr Phillip Ryan Whitman(License Number PS56867)

  Pharmacist in Charge:

  Dr Scott Mazza (License Number PS22905)

• Do I need a prescription to use RocketRX?

  If you’re eligible for treatment, our medical team will issue you a free private prescription. You don’t need an existing prescription to use our service, and we’re unable to accept prescriptions from other sources.

• Can I use an existing prescription?

  We do not currently accept existing or private prescriptions. We offer a consultation service which is reviewed by one of our prescribers who will issue a private prescription to all eligible patients. There is no additional cost for this process.

• Which states do you ship to?

  RocketRX is available in: Alaska, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Kentucky, Maine, Maryland, Massachusetts, Michigan, Missouri, Montana, Nebraska, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Virginia, Washington, Wisconsin, and Wyoming.

• Is the service confidential?

  With RocketRX, you’re in control over who knows about your treatment. We don’t share any of your data, and once your order is placed it becomes anonymous.

   

  Your medical data and order history is completely confidential and will only be viewable by our pharmacy staff and prescribers.

   

  View our Privacy Policy for further information.

• Is the packaging discreet?

  Yes, we only use plain, discreet packaging without any branding or labels. With our discreet packaging you can order in confidence. It’s totally plain, so you’re the only person who knows what’s inside.

   

  All orders are sent in plain brown padded envelopes or boxes. There's no way of telling what's inside the package or who the sender is. There are no markings on the back or side of your parcel. The only markings are your address label on the front. There’s no mention of a pharmacy or RocketRX on the label.