Technical Issues: Solutions for Troubleshooting

1. Page Not Loading or Website Not Responding
✅ Refresh the Page: Press Ctrl + R (Windows) or Cmd + R (Mac).
✅ Try a Different Browser: Use Google Chrome, Firefox, or Safari.
✅ Clear Cache & Cookies: Open your browser settings and clear stored data.
✅ Check Your Internet Connection: Ensure you’re connected to a stable network.

2. Issues with Placing an Order
✅ Payment Not Processing? Double-check your card details and billing address.
✅ Error at Checkout? Try using a different payment method or contact support.
✅ Page Freezing? Log out, refresh, and log back in before retrying.

3. Can't Log In?

✅Ensure your email and password are correct.

✅Use the "Forgot Password" link to reset your password if necessary.

✅If issues persist, contact our Customer Care Team for assistance.

Still Need Help?
📧 Email us at: care@rocketrx.com
📞 Call or Text: (888) 819-1565