What is Your Return and Refund Policy?

Safety First:
For safety reasons, we cannot accept the return of medicines once they leave the pharmacy. Returned medicines cannot be reused. If you have unwanted medication, please dispose of it safely at your local pharmacy.

Order Cancellation (Pre-Prescription):
For orders that are shipped by post, you can cancel your order up until your medicine is prescribed. To cancel, please contact our Customer Care Team via our Contact Form

Refunds for Prescribed Orders:
If your order has been prescribed but not yet shipped, we cannot issue a direct refund. Instead, we will issue a company credit that you can use on future orders. This credit has no expiration date and will automatically apply at checkout when placing a new order.