Overview
Use this article to learn how to reorder a previously prescribed treatment through your RocketRx account dashboard, update your medical consultation answers, adjust medication dosage or quantities, and select your purchasing preferences.
Use this article when you want to:
Reorder a previous RocketRx treatment
Update your consultation before reordering
Change your medication strength or quantity
Start or manage a RocketRx subscription during reorder
How to Reorder Your RocketRx Treatment
Log in to your RocketRx account:
Go to the RocketRx homepage.
Click Log in located in the top-right corner of the navigation bar.
Enter your account credentials and log in to the RocketRx account used for your original order.
Find your previous RocketRx order:
If your most recent order appears at the top of the account dashboard, click Reorder.
If the desired treatment is not displayed at the top, select Account in the top navigation bar to open the account menu, then click the Order history > card.
Select the treatment to reorder:
On the Patient Record page, locate your order entry.
Locate the specific treatment details (showing medication name, quantity, and price).
Click the red Re-order this treatment > button located at the bottom-right corner of the order card.
Review and update your consultation:
Complete the online consultation to allow appropriate safety checks. Previous answers will be automatically pre-filled.
Start by selecting your location from the Which state do you live in? drop-down menu.
Use the Previous Question and navigation buttons to step through all 13 questions. Update any answers if your medical history, current medications, symptoms, or overall health status have changed.
Review and customize your treatment:
After submitting the consultation, review the recommended medication options on the treatment selection page.
Use the Strength: drop-down menu to adjust your dosage (for example, Sildenafil 100mg).
Use the Quantity: drop-down menu to select your desired quantity (for example, 24 tablets).
Choose your purchasing preference under the Subscription: section by clicking either the Subscription radio button or the One-time purchase radio button.
If Subscription is selected, click the Delivery schedule: drop-down menu to choose your frequency (for example, Every three months).
To select a different medication entirely, click the Or, choose a different treatment ∨ button below the main card.
Once options are finalized, click the red Choose treatment → button.
Complete checkout:
Click Go to Checkout.
Review the saved shipping address and update details if necessary.
Select your preferred shipping method.
Review final order details and pricing.
Click Place Order to submit the reorder. A confirmation page will appear upon successful completion.
Need Further Support?
If you still need help after reviewing the information above, additional assistance is available.