Overview
Use this article to learn how to track your order status, locate tracking details, view estimated delivery dates, and review order history directly from your account dashboard.
Use this article when you want to:
Check the shipping status of an existing order
Find your tracking information or delivery updates
View your estimated delivery date
Access your order details through your RocketRx account
How to Track Your Delivery
Log in to your RocketRx account:
Go to the homepage.
Click Log in located in the top-right corner of the page.
Enter the email address and password associated with your RocketRx account.
Once logged in, click Account in the top-right corner of the page navigation bar.
Open your Order History:
From your account dashboard, click the Order history > card (located on the left side under your account actions).
Track your shipment:
On the Patient Record page, locate the order you wish to track.
Check the order status timeline to ensure the status displays ORDER DISPATCHED.
Click the Track delivery button located below the red Re-order this treatment > button on the order card.
View real-time tracking updates, carrier shipping progress, and your estimated delivery date.
Via E-mail
Once the order is dispatched, a tracking link will be e-mailed to you.
Need Further Support?
If you still need help after reviewing the information above, additional assistance is available.